@misc{Ganzglass_Evelyn_(red.)_Excellence_1992,
 author={Ganzglass, Evelyn (red.)},
 address={Kalamazoo},
 howpublished={online},
 year={1992},
 publisher={W. E. Upjohn Institute for Employment Research},
 title={Excellence at work : policy option papers for the National Governors' Association},
}